For immigration law firms
Mei answers every call live in native Mandarin, English, or Spanish — takes a structured intake the attorney can act on, and never gives legal advice.
Try Mei · Live demo
Call as a prospective client of Pacific Coast Immigration Services. Describe your case in English, Mandarin, or Spanish — Mei takes the full structured intake live and routes it to the attorney.
Mei was built by a family that lived this. A household member spent seven years as the kind of client your firm sees every week — calling immigration practices, leaving voicemails, waiting for callbacks, sitting at the consulate in Guangzhou holding a folder of documents she couldn't quite translate.
What worked and what didn't was visible from the client side. A native-Mandarin voice on the first ring is the difference between a retained client and one who hangs up and calls the firm on the next billboard. An intake form filled out in the language the caller actually thinks in is the difference between a clean consult and a ninety-minute re-interview.
Mei isn't built for English-only solo practices. She's built for Chinese-American immigration firms in SF and LA — the ones who already speak Mandarin behind the desk, and just need more of that coverage than one human can give.
— Rightway LLC
Not "we support Mandarin." Actually native. The caller speaks Mandarin and Mei answers in Mandarin from the first word — no menu, no language prompt.
For the bilingual relative who placed the call, the U.S.-born adult child, the cross-border spouse. Mei handles language-switching mid-call without breaking stride.
Universal core (name, callback, matter type, urgency) plus service-specific extension for I-130, N-400, I-751, consular, EB-5. Delivered to the attorney by text in about 30 seconds.
Mei never gives legal advice, never quotes fees, never confirms representation. Built from day one to keep your bar number safe.
Audio and transcript stored side by side — the recording captures tone, accent, and the caller's own words when nuance matters. Both retained one year. Every call carries a "this call may be recorded" disclosure in the greeting.
Your staff sees every call, every voicemail, every intake in real time on a shared bilingual console. Existing-client calls hand off straight to voicemail with attorney SMS.
Port in, or forward from your current carrier. Custom dashboard users, custom intake fields, custom voicemail handoff — configured to your practice, not to a template.
$797/mo — about $9.6k/yr
$40k–$60k/yr in SF or LA
Pacific Coast Immigration Services is a fictional firm we built to demonstrate Mei to attorneys. Call in English, Mandarin, or Spanish.
Demo line
Pacific Coast Immigration Services
San Gabriel, California
(626) 888-8941Speak any of the three languages. Mei will take an intake the way she'd take one for your firm. Then watch the call appear live on the dashboard:
See your call appear live →$797/ month
Month-to-month. No setup fee. Cancel anytime.
Call or text. We answer the phone ourselves — in English or Mandarin.
