Multilingual AI receptionist. In the language they speak. Around the clock.
Your phone rings while you're with a customer or a client. From callers who don't all speak English. Mei answers every one — in the language they speak — and does the work that would otherwise wait for someone at the front desk to do.
Which one are you?
For walk-in services. Hours, staff, the daily flow — Mei tells callers whether you're open, who's working today, and how to find you. In English or Mandarin.
See the spa pitch → For immigration lawFor law practices serving multilingual immigrant communities. Mei takes the full structured intake — in English, Mandarin, or Spanish — and delivers it to the attorney by SMS. Never gives legal advice.
See the immigration pitch → For concrete & tradesFor contractors with Spanish-speaking customers. Meet Maria — 24/7 bilingual front desk that captures the intake, asks for photos by SMS, and texts the boss a clean summary. Never quotes prices.
See the concrete pitch → For HVAC contractorsFor HVAC contractors with Spanish-speaking customers. Maria triages emergencies (gas smell, no AC + infant in heatwave), captures brand/age/symptom, asks for photos by SMS, and pages the boss with [EMERGENCY] when it matters.
See the HVAC pitch →In California, your callers might speak Mandarin, English, or Spanish — sometimes switching mid-sentence. Most AI phone systems force everyone into one language. Mei doesn't. She listens, hears what the caller is speaking, and answers in their language without announcing the switch.
3
Languages — English, Mandarin, and Spanish.
24/7
Coverage — Mei answers every call, even at 11pm on a Sunday.
Mei was built by a family that lived it — a household member spent seven years as an immigration client, calling firms in halting English, leaving voicemails, waiting for callbacks. What good intake felt like in her language and what bad intake felt like were visible from the customer side. Mei exists because nobody else was building this for the kind of small business owner we grew up around.
Mei works for spas. She works for immigration firms. She works for concrete contractors and HVAC contractors. Four audiences, same root problem: callers who don't all speak English, and a front desk that can't be everywhere at once.
Four demo lines — one for each vertical. meihq.com/demo for Lotus Spa (English / Mandarin). meihq.com/immigration-demo for Pacific Coast Immigration Services (English / Mandarin / Spanish legal intake). meihq.com/concrete-demo for Foundation Concrete (English / Spanish residential concrete intake — meet Maria). meihq.com/hvac-demo for Titan Air (English / Spanish HVAC intake, urgency triage, safety-first emergency scripts — Maria again). Speak in any language Mei supports — she'll respond in that one.
Or talk to us directly:
Scan to start a conversation. You'll send a contact request — we approve every one personally.